Shipping & Delivery
Shipping costs will vary depending on what you have ordered and your location. Sendle is our main l price the items based on the size, weight of the order and your location. This will be calculated at the checkout process.
We aim to ship your order the same or next day pending time of the order and ship from Sydney, Australia. We use Sendle for the majority of our orders which is 100% carbon neutral delivery and Australia Post for remote areas.
We do ship Internationally, please allow a bit longer for your items to get to you. All international items will either be shipped by Sendle (100% carbon neutral) or for larger orders Australia Post. If your country does not appear at checkout please email us and we will make sure to include it.
Signatures / Authority to Leave
As a default for packages under 1kg Sendle will mark your package as Authority to Leave. For larger parcels as a default, we ask for a signature on delivery. You may also at check-out write Authority to Leave, which means you do not need to be home for a signature. Sid and Jac Pty Ltd is not responsible for any loss or damage to the packages. It is a good idea to write a work address for delivery or track your item so you know when it will arrive.
As soon as your items are shipped you will be sent a tracking number. If you have any queries about delivery times or where you order is at, please contact the courier company / Australia Post for the most up to date information.